Property History on a Contact Record

Steps to View Property History on a Contact

There are two ways we can view property history in HubSpot.

Option 1: View Property History on an Individual Contact Record

1. Go to Contacts:

   • In your HubSpot portal, click Contacts > Contacts from the main navigation.

2. Open a Specific Contact Record:

   • Use the search bar or filter to locate the contact you want to review.

   • Click on the contact’s name to open their record.

3. Find the Property You Want to Check:

   • In the contact’s About this contact panel, locate the property you’re interested in (e.g. Lifecycle stage, Lead source, Email).

     

4. View Property History:

   • Hover over the property name.

   • Click the small Details button.

    

   • A panel will appear on the right side showing the information

     
   • If you want to view more properties, or view all the properties of the contact record, go to Actions and click All Properties in the dropdown. 
   • You can search for the property you want to see in the search bar and view it by hovering over the property and clicking the Details button on the right.
   
   

Tips:

• You can customise which properties appear in the side panel by clicking the settings button beside the About section.

• Use this feature (Contact Property History) to troubleshoot changes made by workflows, integrations, or team members.

• Property history is specific to each contact, so repeat this process per contact as needed.

Option 2: View Property History in Bulk (Across Multiple Records)

If you want to review changes across multiple contacts:

1. In the settings, go to:

   • Data Management > Properties

2. Select the Object Type (Contacts, Companies, etc.).

3. Choose the property you want to view (e.g. Lifecycle Stage).

4. Export the results to review:

   1. Which records were changed
   2. Old and new values
   3. Timestamp of changes etc.
5. Download the sheet from HubSpot
   1. You'll receive a notification in your email once the sheet is ready for download
   2. Or you can also check this on the Notification section in HubSpot
      
6. In the sheet, you can see the current value, past values, the date and time of each change, and who or what made the update.

Note:

This process isn't limited to contacts. You can also view property history for other standard and custom objects in HubSpot, including:

• • Companies

  • Deals

  • Tickets

  • Custom Objects